⚖️ Zero Hours Contract Rights Checker

Answer 5 quick questions to see your full employment rights — minimum wage, holiday pay, guaranteed hours and more. Current for 2026/27.

✓ 2026/27 NMW rates ✓ GOV.UK verified ✓ Free — no signup

Your Zero Hours Rights Checker

Answer the questions below for a personalised rights summary based on your situation.

1 of 5 — Do you work for this employer regularly (not just occasionally)?

Holiday Pay Estimator for Zero Hours Workers

Using the 12.07% method — enter your total earnings over a period to estimate your holiday pay entitlement.

Zero Hours Contract Minimum Wage Rights

If you work on a zero hours contract in the UK, you have the following legal rights regardless of how many hours you work or whether your contract guarantees any hours at all.

£
National Minimum Wage

Every hour you work must be paid at or above the legal minimum. From April 2026: £12.21/hr (21+), £10.00/hr (18–20), £7.55/hr (under 18 / apprentice). There are no exceptions for zero hours workers.

Paid Holiday — 5.6 Weeks Per Year

You accrue 5.6 weeks of paid holiday pro rata based on the hours you work. For variable hours workers the 12.07% method is commonly used.

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Written Statement of Terms

You are entitled to a written statement of employment particulars from day one of employment (since April 2020). This must cover pay rate, hours, and holiday entitlement.

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Rest Breaks

You are entitled to a 20-minute unpaid rest break if you work more than 6 hours in a shift, 11 hours rest between shifts, and one day off in every 7.

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Workplace Pension Auto-Enrolment

If you earn at least £10,000 per year and are aged 22 to State Pension age, your employer must automatically enrol you into a workplace pension. Minimum employer contribution: 3%.

Protection from Discrimination

You are protected from discrimination on grounds of age, sex, race, disability, religion, sexual orientation, pregnancy and other protected characteristics under the Equality Act 2010.

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No Exclusivity Clauses

Since May 2023, any clause in your zero hours contract preventing you from working for another employer is legally unenforceable. You can freely take a second job.

New Rights from 2024: The Right to Request Guaranteed Hours

The Employment Rights Act 2024 is one of the most significant changes to employment law in a generation. For zero hours workers, the key new right is the right to request a guaranteed hours contract.

What the New Law Means for You

  • After 26 weeks of working for an employer, you can formally request a contract that reflects your regular working pattern.
  • Your employer must consider your request and can only refuse on defined business grounds.
  • You cannot be dismissed, penalised, or have your hours reduced as a result of making the request.
  • The right applies to all workers — including those on zero hours and variable hours contracts.
  • These provisions are expected to come into full force in 2026.

This does not mean your employer is forced to offer you a guaranteed hours contract — only that they must genuinely consider your request and respond within a reasonable timeframe with written reasons if they refuse.

Also from the Employment Rights Act 2024: Greater protections against unfair dismissal from day one of employment (subject to parliamentary implementation), strengthened rights for trade union recognition, and enhanced redundancy protections.

Holiday Pay on Zero Hours Contracts

Working out holiday pay on a zero hours contract is more complex than for salaried workers — but the entitlement is the same: 5.6 weeks of paid leave per year.

The 12.07% Method

Because your hours fluctuate, your holiday entitlement is usually calculated as a percentage of the hours you work. The formula is:

5.6 ÷ (52 − 5.6) = 12.07%

Holiday pay = Total earnings × 12.07%

For example, if you earn £1,500 in a month, your holiday pay accrual for that month is £1,500 × 12.07% = £181.05.

The 52-Week Average Method (Since April 2024)

Since April 2024, the reference period for calculating holiday pay for variable-hours workers changed. Holiday pay must now be calculated using the average earnings from the previous 52 weeks in which the worker was paid (not including weeks without pay). This ensures your holiday pay accurately reflects your actual earnings.

Important: Your employer cannot roll up holiday pay into your hourly rate without clearly stating this in writing and ensuring you still receive the full statutory amount. "Rolled-up holiday pay" is permissible for irregular hours workers under the 2024 rules only if it is clearly itemised on payslips.

What to Do if Your Rights Are Violated

If you believe your employer is not meeting their legal obligations, take the following steps:

1
Keep Records

Save your payslips, timesheets, rota, and any messages from your employer. Calculate your expected pay using the NMW rates and compare against what you received.

2
Raise a Grievance

Speak to your manager or HR department in writing, clearly stating the problem. Keep a copy of all correspondence. Most issues can be resolved internally.

3
Contact ACAS

ACAS (Advisory, Conciliation and Arbitration Service) provides free impartial advice. Call 0300 123 1100 (Mon–Fri 8am–6pm) or visit acas.org.uk. ACAS can also provide early conciliation before an employment tribunal.

4
Report NMW Underpayment to HMRC

If you are being underpaid the National Minimum Wage, report it to HMRC at gov.uk/pay-and-work-rights or call 0300 123 1100. HMRC can investigate, force back payment, and fine employers up to 200% of the underpayment.

5
Apply to an Employment Tribunal

As a last resort, you can bring a claim to an Employment Tribunal. You must usually do so within 3 months of the issue occurring. You must notify ACAS first (early conciliation). Awards can include back pay, compensation, and in some cases injury to feelings payments.

Useful contacts:
ACAS Helpline: 0300 123 1100
HMRC NMW enforcement: gov.uk/pay-and-work-rights
Citizens Advice: citizensadvice.org.uk
Employment Tribunal Service: gov.uk/employment-tribunals

Real-World Zero-Hours Examples

Cafe Worker

Typical part-time zero-hours role

Hours offered12/week
Actual worked12/week
Hourly rate£12.21
Weekly pay£146.52
Can refuse shiftsYes
Holiday accruedYes

Delivery Driver

Variable hours, higher volume

Hours offeredVaries
Actual worked25/week
Hourly rate£11.44
Weekly pay£286.00
Exclusivity clauseIllegal
Holiday accruedYes

Student Bar Worker

Low hours, high flexibility

Hours offered8/week
Actual worked8/week
Hourly rate£10.00
Weekly pay£80.00
FlexibilityHigh
Holiday accruedYes

Did You Know?

Since 2015, exclusivity clauses in zero-hours contracts are banned — employers cannot stop you from working for someone else. Any such clause in your contract is legally unenforceable, and you cannot be dismissed or penalised for taking work with another employer.

Tips for Zero-Hours Workers

Frequently Asked Questions

Am I a worker or employee on a zero hours contract?

Most people on zero hours contracts are classified as workers rather than employees. Workers have fewer rights than employees but are still entitled to National Minimum Wage, paid holiday (5.6 weeks pro rata), rest breaks, protection from discrimination, and auto-enrolment pension contributions if eligible.

You may be classed as an employee if you have a high degree of regular work and mutual obligation — an employment tribunal can determine this based on the reality of your working relationship, not just what the contract says.

Do I get holiday pay on a zero hours contract?

Yes. All workers, including those on zero hours contracts, are legally entitled to 5.6 weeks of paid holiday per year. For variable-hours workers, this is typically calculated using the 12.07% method: your holiday pay equals 12.07% of your total pay for hours worked.

Since April 2024, holiday pay must be calculated as an average over the previous 52 working weeks (only counting weeks in which you were paid).

Can my employer stop giving me shifts for no reason?

Technically yes — zero hours contracts do not guarantee any minimum hours, so employers can reduce or stop offering shifts. However, it is illegal for an employer to withdraw shifts as a punishment for you exercising a legal right (such as requesting holiday pay, whistleblowing, or requesting guaranteed hours).

The Employment Rights Act 2024 provides additional protections against unreasonable withdrawal of hours and strengthens the right to request a regular contract after 26 weeks.

Am I entitled to sick pay on a zero hours contract?

You may be entitled to Statutory Sick Pay (SSP) of £116.75/week if you are classed as an employee or worker, earn at least £123 per week (Lower Earnings Limit 2026/27), and have been ill for more than 3 consecutive days.

Not all zero hours workers will qualify — if you earn below the threshold or work very irregular hours, you may not meet the criteria. Check your eligibility at gov.uk/statutory-sick-pay.

Can I have another job while on a zero hours contract?

Yes. Since May 2023, exclusivity clauses in zero hours contracts are unenforceable by law. This means your employer cannot legally prevent you from working for another employer. Any exclusivity clause in your contract is void and you cannot be dismissed or subjected to any detriment for working elsewhere.

What is the new right to request guaranteed hours?

The Employment Rights Act 2024 introduces a right for zero hours workers to request a contract with guaranteed hours that reflects their regular working pattern, once they have worked for an employer for 26 weeks.

The employer must consider the request and can only refuse on specific business grounds, with written reasons provided. You cannot be penalised for making the request. This right is expected to come into force in 2026.

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